Are returns free?
Mattresses Yes, returns are free within the 120-night sleep trial.  Accessories No, these items have product-specific return fees. F... Read More
Tue, 5 Apr, 2022 at 10:45 AM
How do I return my mattress?
You can return your mattress anytime between nights 21 and 120 of your sleep trial. Here's how it works: Inspect the mattress fo... Read More
Tue, 3 Oct, 2023 at 8:51 AM
Why can't I return the mattress until 21 days after delivery?
Many sleepers need extra time to adjust to a new mattress. That's why we require you take at least 21 days to try your mattress bef... Read More
Wed, 4 Oct, 2023 at 8:41 AM
Where does my mattress go when I return it?
We never restock or resell returned mattresses.  Instead, we pay it forward to your community by donating returned mattresses to a loc... Read More
Mon, 10 Jan, 2022 at 8:51 AM
Who will remove my mattress if I decide to return it?
We will arrange for someone within our network of local movers, charities, and community organizations across Canada to pick up and rem... Read More
Mon, 10 Jan, 2022 at 8:52 AM
How long does it take to get a refund?
After the mattress has been removed from your home, we'll process your refund within 2 business days. Once processed, it can take an... Read More
Thu, 6 May, 2021 at 10:17 AM
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